|Logo Seller FAQ
Logo buyers, see our Logo Buyer FAQ here.
|What is my share?
Your share is 100% of the profit from your sales. If you do all the work, you get all the money. Except PayPal's processing fee. PayPal gets that. You get the rest.
I'm selling logos somewhere else. Can I sell those same logos here too?
We make exceptions to this rule occasionally when a designer has a good track record on LogoGround and specifically request permission to sell on multiple sites. It is very important to us that designers understand the copyright implications and their obligation to remove those logos from LogoGround when they sell elsewhere, so we want to handle this on a case-by-case basis.
If you are new to LogoGround, upload only exclusive logos for now. If you have 20+ logos approved and at least one sale, contact us and request that your account be approved for selling on multiple sites.
I can't sign up! What am I doing wrong?
1. On the sign-up form every field is required - including the check box at the bottom of the form.
2. The email address you supply must be valid. Without a valid email address you won't be able to activate your account.
3. Once you filled out the form, check your email. Check your spam folder as well. When the email from LogoGround arrives (usually only seconds after you submit the form), click the link in the email to activate your account. You can also copy that link and paste it in your browser.
4. Your account is now activated, ready to go! Log in here.
Can I REALLY make good money here?
Simply, yes, but it's going to take some effort!
The most common mistake designers make is to invest too little time. If you upload a few logos and wait for sales to come in before you upload more, you're going to wait a while and possibly get discouraged. Designing pre-designed logos - without a design brief - is like fishing. We have pretty big fish around here and you will land one eventually, but if you are looking to make a living off it, get more lines in the water.
We created a separate help page that expands on this topic: Making money in logo design.
I have 1,000 logos ready to go. Can I upload them all?
Good for you. Let's see them!
Before you start:
1. Quality is a big thing around here. We routinely decline good logos for not being brilliant. Take the time to look critically at each logo. Make it as good as you can make it.
2. If you have not had logos approved on LogoGround before, read the designer handbook, then upload only one or two logos as a test run. If they get approved you can go into logo-uploading-overdrive. You really don't want to have to re-upload your 1,000 logos because you overlooked a technical requirement!
3. Tempting as it may be, no template descriptions please. Short descriptions are OK, but they must be unique. Ditto for the title and keywords you enter for each logo.
Am I required to make changes to the logo if the buyer requests changes?
Yes, you are. You must be available to provide logo revisions within our advertised turnaround time of one business day. If you will not be available to work with clients on refining logos, use the "Pause" button in your account overview page. Pausing your account hides your logos from prospective buyers. If you do not pause your account and then do not respond to clients when one of your logos sell, a LogoGround staff designer will step in to assist the client and you will lose the money from that sale. Fair warning! Use the pause button!
Why was the logo I uploaded declined?!
With every logo we decline we provide a reason. Sign in to your account, click "My Logos", then click "Logos I Uploaded". Each logo has a status shown directly below it, for example "For Sale", "Declined" or "Sold". If it was declined you can click on the word "Declined" to see why it was declined.
Why is everything I upload being declined?!
Don't take it personally! Our art director's job is to be very, very strict so that the overall quality of work on offer at LogoGround remains extremely high. He is a design veteran and one of the most experienced pre-designed logo sellers in the world, so you can be sure that he knows what sells and what does not.
Why not think of your participation at LogoGround as a free learning experience? If you are going to create logos anyway, getting them approved at LogoGround is a big indicator that you are on the right track. You are gaining valuable feedback and insight into what makes a sell-able logo - and when you get it right, you get paid!
For help on getting logos approved on LogoGround, see this help page.
Can I send an email directly to my logo buyer?
Yes, but only with the logo buyer's permission. You may ask your buyers for their contact information and, if they provide it, you may contact them outside of LogoGround. If you win a long-term client, LogoGround is working like it should! (And you owe us pizza.)
Can I upload more than one version of a logo?
No, you can't. Multiple versions of a logo look great in a portfolio, but we're interested in selling. In our experience the best sales strategy is to keep it simple. If the client is confused about what they are buying, that almost always means no sale.
Can I sell my logos for less than $150?
On the Web, logos sold for less than $150 are often sold as templates (logos that are resold). We do not resell logos, but very low prices (in the eyes of the client) can create the impression that we do. $150 is the minimum.
Can I sell logos that I entered in contests?
Yes, absolutely. There are a few requirements:
To clarify: Any non-winning logo from a closed contest (on any contest site) can be sold here, provided of course that the logo is your own, original work and that it is not offered for sale anywhere else.
Can I give the client my email address?
Yes, you may. You can correspond with the client outside of LogoGround. We do however require that the logo previews and the final logo files be posted on LogoGround's client system - just so we can make sure our clients receive what they pay for.
Do you accept international logo sellers?
All designers from all countries are welcome here, but there are two important requirements for logo sellers on LogoGround:
1. We pay designers through PayPal only, which may disqualify you if PayPal is not available in your country.
2. You must be able to correspond with your logo buyers in English. We hope to include support for other languages in the future, but for now English is the only officially supported language on LogoGround.
I don't have a PayPal Account. Can you pay me another way?
At the moment designer payments are through PayPal only. We realize that this excludes many designers in countries where PayPal is not available. We hope to add additional payment methods soon, but we can not yet say if or when additional payment methods will become available.
Why do you need my real name and surname?
Clients are understandably reluctant to buy intellectual property when the seller is unwilling to disclose his or her identity. We want to give our buyers the assurance that they are dealing with real, reliable, accountable designers and we want you to benefit from that assurance in the form of increased sales.
I have an unresponsive client. Can you help?
The client has up to 30 days to complete the logo revisions process. As long as the client is reasonable in their expectations and responsive then we recommend letting the project run over the 30 days if necessary. If the client becomes unresponsive and if 30 days have elapsed from the date of the order we will close the project if the designer requests it. At that point the "Final Logo" tab on the project page is unlocked, the designer can upload the vector version of the logo for the client and the designer's payment can be released.
Someone is using my logo without paying for it! What do I do?
Unfortunately, dealing with copycats is a reality of doing business online. The good news is that it is not too difficult. See our discussion about copyright on the forum and also our guide for sending DMCA notices.
Can I use clip-art or dingbats in my logos?
The short answer is "no", but it is possible and acceptable to use clip-art or dingbats if the final logo is clearly different from the clip-art or dingbat. In other words, if you edit it to the point where your design no longer resembles the original, then it's OK. Consider not using this method though. We are very, very strict about this stuff! We have banned designers from LogoGround for using clip-art/dingbats in their designs and we check each new logo closely. It is not worth the risk. Much better to start each logo from scratch.
Can I send my client an editable version of the logo?
Normally we would recommend converting all fonts to outlines (or to curves if you work in CorelDraw), but you may also send an editable version if your client specifically wants the fonts in tact.
Can I send my client the fonts I used in the logo?
You may only send font names and, if available, a link to where the client can legally download/purchase the font. You may not send font files. Even free fonts may have restrictions on redistribution. Redistributing someone else's font without their permission is just as wrong as someone redistributing your logos without your permission. It is a violation of copyright and could get you banned from LogoGround.
Does LogoGround check the ZIP file at the end of a project?
Yes, for the most part, we do. If it's your first project it is very likely that a LogoGround employee will check the ZIP file and all the files it contains to make sure you are sending the correct files to your client. For designers who have a string of successfully completed projects we do not check each ZIP file.
Can I post my logos from the 99designs logo store here?
Logos that used to be listed in the 99designs logo store can be uploaded to LogoGround on the condition that they were never sold on 99designs (nor anywhere else). Logos sold on 99designs on a "non-exclusive" basis are considered sold. You can not upload them here.
Can potential clients make an offer lower than the asking price?
We discussed this in the forum and the consensus among our designers was that it is not a feature we want on LogoGround. As a marketplace for professionals where quality is the main focus, a "make an offer" button on the logo pages would send the wrong message about the type of work we do.
I signed up. Where is the confirmation email?
It was sent immediately when you signed up. If it hasn't arrived yet it might have been routed to your "spam" or "junk mail" folder. Have a look at our email address that the email was sent from. Add that email address to your address book or "safe senders" list to make sure our emails can get through to you. If the confirmation email isn't in your spam folder either, please contact us.
Designers, please see the LogoGround Designer Handbook for a detailed look at how everything works. Clients are welcome to take a peek as well!
You are also welcome to join us on our designer forum if you have any questions or comments.