Money-back guarantee

More than just a satisfaction guarantee.

If you are not delighted with your purchase you may request a refund of your money. When you request a refund you will not be required to give a reason. We appreciate feedback, but we leave that up to you. We will refund the full order amount.

There is no fine print.

The following are the only conditions:

1. Once you approve/accept a logo revision (preview of the customized logo) the sale is considered final and a refund is no longer possible.

2. You may only request a refund within the first 30 days following your order.

3. Please hold on to your order number. Without a valid order number we can not issue a refund.

If you have any questions about our refund policy, please get in touch!

Note to designers:
Giving clients a no-fuss way to bail out may seem counter-productive, but it isn't. Having a solid guarantee like the one above means more sales in the long run. Our clients have the confidence to order knowing that they will leave here with either a great logo or their money. We've been doing it this way for over a decade. It works.


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