Hand-selected, original logos for sale
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Forum unresponsive clients


DESIGNER

loya
2019-03-11

Hi logoground support,

I have two unresponsive clients from these projects since 30 days ago.

https://www.logoground.com/logo.php?id=85378

https://www.logoground.com/logo.php?id=51028

thanks in advance for your assistance,
Loya



ADMIN
ajleroux
2019-03-11

Hi loya,

Both projects unlocked.



DESIGNER
loya
2019-03-11

thank you ajleroux!!



DESIGNER
Agnes design
2019-03-12

Hi,
Please help me with the project
https://www.logoground.com/logo.php?id=29441
The client disappeared.
Thanks,
Agnes



DESIGNER
Agnes design
2019-03-14

Dear LogoGround support,
Please help me, this logo is sold more than one month ago.
https://www.logoground.com/logo.php?id=29441
Thank you,
Agnes



DESIGNER
AOD Estudio
2019-03-14

@loya
Congratulations on sales



DESIGNER
eclipse42
2019-03-17

Hi, can I have a project for this logo unlocked: https://www.logoground.com/logo.php?id=64021

Thanks in advance.



ADMIN
ajleroux
2019-03-18

Hi Agnes design & eclipse42,

Projects unlocked :)



DESIGNER
Agnes design
2019-03-20

Hi,
Thank you very much!!! :)



DESIGNER
immoodesign
2019-03-20

Dear Admin,

I would like to inform you that I recently sold out my logo named 'Metallic Coyote'. I asked him very first if he require any any revision but he refused and asked me to simply upload all the vector/source files as it is without changing anything, so I did the same. I think I've done/finished everything properly like I usually do and the buyer is also completely satisfied with the final files but he is having difficulties for approving the final files OR finalizing the project. Can you please do it manually because I tried to push the project to 'Archived' but not helped. Please make it as quick as you can.

Thanks!

ImmooDesign.



ADMIN
ajleroux
2019-03-21

Hi immoodesign,

Everything is as it should be. The buyer ordered the logo "as is", without any changes, so there is nothing that he/she has to approve. Project completed :)



DESIGNER
vianthedesigner
2019-03-21

client problem things look complicated, hope I will get my first sale soon



ADMIN
ajleroux
2019-03-21

vianthedesigner, I'm sure you will!

Working with clients on LogoGround is not too complicated. The project pages all come with on-page guidelines. If you read those you should have no problems.



DESIGNER
spayro
2019-04-08

Hi logoground support,

I need your help, I have unresponsive clients from these projects since 30 days ago.

https://www.logoground.com/logo.php?id=132251

in advance thanks for your assistance,
regard
spayro



ADMIN
ajleroux
2019-04-08

Hi spayro,

Project unlocked :)



DESIGNER
dalia
2019-04-13

Hi Andre,

Would you please unlock this project: https://www.logoground.com/logo.php?id=89649

Thanks,





DESIGNER
immoodesign
2019-04-13

I have too an unresponsive buyer here...

https://www.logoground.com/logo.php?id=53654

I sold that logo on 2019-03-23 and I replied his/her first message and got 2 messages from him/her but after his/her last message on the same date, I haven't received any message/replies from him/her.....I'm still sending him/her several reminders after every 2-4 days but still not hearing anything from that buyer. Please suggest what should I do? Do I have to wait till it completes 20 days? because its already 22 days since the logo sold. Please process my payments and complete/finish-up this project ASAP.

Thanks!



DESIGNER
eclipse42
2019-04-14

Hi @immoodesign, it is 30 days, unfortunatelly you will have to wait, but it will pass fast.



ADMIN
ajleroux
2019-04-15

Hi dalia,

Project unlocked :)



DESIGNER
dalia
2019-04-16

Thank you :))



DESIGNER
immoodesign
2019-04-17

Hi @eclipse42, thanks....Yes I wish it'll pass soon, almost 4 days left to be 30 :D



DESIGNER
immoodesign
2019-04-22

Hello Andre,

Would you please unlock this project: https://www.logoground.com/logo.php?id=53654

Thank you.



ADMIN
ajleroux
2019-04-23

Hi immoodesign,

Project unlocked :)



DESIGNER
immoodesign
2019-04-24

Thank you so much. much appreciated that.



DESIGNER
Hiacynta
2019-05-20

Hello,
can I have a project for this logo unlocked:

https://www.logoground.com/logo.php?id=109634

Thanks!



DESIGNER
citronneo
2019-05-23

Hi LG, Can you unlock this project https://www.logoground.com/logo.php?id=65397 so I can upload final files?

Thank you.



ADMIN
ajleroux
2019-05-23

Hi Hiacynta & citronneo,

Projects unlocked. :)

Sorry for the wait Hiacynta. I missed your post.



DESIGNER
citronneo
2019-05-23

Thank you.



DESIGNER
Hiacynta
2019-05-23

Ok, thank you!



DESIGNER
giyancreator
2019-05-25

Hi LG,

Would you please help to unlock my project? https://www.logoground.com/logo.php?id=141367

I sent an email and also tried by contact form a couple days ago but no response. Thank you for your attention.



ADMIN
ajleroux
2019-05-27

Hi giyancreator,

Project unlocked :)



DESIGNER
giyancreator
2019-05-27

Hi Ajleroux,

Thank you for your help.



DESIGNER
johnpayne
2019-05-28

 Just popping in here to ask designers not to blame unresponsive clients.

I purchased a logo last week. Did NOT receive the login details promised in the purchasing step.
Contacted support -> no response
Got email saying that the designer has uploaded some changes, still no login details
Contacted support -> no response

Tweeted, submitted "contact us", all radio silence. Tried to message ajleroux directly and got a failure... so finally registered as a designer so that I can post here and try to get some help



DESIGNER
Brandmaistro
2019-05-28

@johnpayne
Sometimes customers disappear without a trace or they do not let anything know, after earlier contact. But this seems to be a completely remarkable case. I don't think it was the intention of the LG admin not to answer your questions, but I think they have a plausible reason for it. A forum message is usually quickly followed by the admin. Good luck!



DESIGNER
Brandmaistro
2019-05-28

PS:
Did you check your SPAM folder? (just in case...)



DESIGNER
johnpayne
2019-05-28

@brandmaistro - I did indeed check spam :)

I do see responsiveness on the forum so I haven't given up hope yet. Just worried about that 30 day window ticking down...



DESIGNER
Dmitriy Dzendo
2019-05-28

@johnpayne
The main thing do not despair! I am sure the site administration will answer you for sure. At the moment, take into account that there are different time zones.
In fact, it is surprising that you were not answered directly and you had to register as a designer to write on the forum. I'm sure there is some kind of misunderstanding.



ADMIN
ajleroux
2019-05-28

Hi johnpayne,

Thanks for getting in touch. I checked my mail and did not see a message from you. Our support guys are also fairly up to date with support requests. My guess is that we have a spam filter getting in the way.

I just sent you an email. If it didn't come through, please let me know.



DESIGNER
johnpayne
2019-05-28

thanks Andre - replied with a bit more context



DESIGNER
johnpayne
2019-05-29

Thank you Andre - super patient and helpful.



ADMIN
ajleroux
2019-05-29

No problem John. I'm glad we were able to resolve it.



DESIGNER
eclipse42
2019-06-15

Hello, could you unlock project for this logo: https://www.logoground.com/logo.php?id=91831

Thanks in advance.



ADMIN
ajleroux
2019-06-15

Hi eclipse42,

Done :)



DESIGNER
spayro
2019-06-19

Hi logoground support,

I need your help, I have unresponsive clients from these projects since 30 days ago.

https://www.logoground.com/logo.php?id=49497

in advance thanks for your assistance,
regard
spayro



ADMIN
ajleroux
2019-06-21

Hi spayro,

Done :)



DESIGNER
eclipse42
2019-07-01

Hi, could you unlock project for this logo: https://www.logoground.com/logo.php?id=141227

Thanks in advance.



ADMIN
ajleroux
2019-07-01

Hi eclipse42,

Done :)



DESIGNER
loya
2019-07-08

Hi ajleroux,

I have this project since 2019-06-05 with no client feedback: https://www.logoground.com/logo.php?id=126135

thanks in advance!
Loya



ADMIN
ajleroux
2019-07-08

Hi loya,

Done :)



DESIGNER
Gregory M
2019-07-11

Can you unlock this project for me? Thanks.

https://www.logoground.com/logo.php?id=82209



ADMIN
ajleroux
2019-07-11

Hi Gregory M,

Done :)



DESIGNER
logoswim
2019-07-13

Hi Andre,
Will you please unlock this project for me! Thanks in advance!!
https://www.logoground.com/logo.php?id=114123



ADMIN
ajleroux
2019-07-15

Hi logoswim,

Done :)



DESIGNER
eclipse42
2019-07-17

Hi, can you unlock project for this logo:

https://www.logoground.com/logo.php?id=79609

Thanks in advance.



ADMIN
ajleroux
2019-07-17

Hi eclipse42,

Done :)



DESIGNER
loya
2019-07-29

Hi ajleroux,

I have an unresponsive client for this porject: https://www.logoground.com/logo.php?id=126595

can you unlock it ?

Thanks,
Loya



ADMIN
ajleroux
2019-07-29

Hi loya,

Done :)



DESIGNER
lancar
2019-08-29

hello my design has not received a response from clien ... it's been 2 months there hasn't been approved
https://www.logoground.com/uploads/2017119882017-07-182858663BRAIN.jpg



ADMIN
ajleroux
2019-08-30

Hi lancar,

Project unlocked. You can now access the Final Logo tab.


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59 posts
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Last post on 2019-08-30

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